Click Help Desk
Click the Help Desk button to access the help desk sub-menu.
Access Tickets
Access the ticket you wish to update by using either the Manage or My Tickets Screen.
Select the Ticket to Update
Select the help desk ticket that you wish to add a part to.
Select Part
Select the part or parts used on the help desk ticket.
Click Save
Click the save button to save the part to the ticket record.
