Ticket Properties

Ticket Settings
Email Update
Submit Ticket Settings
Fields, Behavior, etc
Status
Active, Repair, etc.
Types
Physical, Software, etc.
Type Categories
Chromebook, Network, etc.
Closure Types
Repaired, Resolved, etc.
Note Templates
Screen Replacement, Software Update, etc.
Funding Types
Title VI, CATE FY18, etc.
Platform Configuration
Configure Platforms used by your team.
Queues
Manage List of My Queues